A Forget The Funnel case study

<aside> 💡 *Despite having invested $8,000 on a new website — and driving significant traffic to that new site for a year — HiringBranch hadn’t converted a single visitor to a lead.

Forget The Funnel worked with HiringBranch to help them update their positioning and website messaging based on insights gathered from their best customers.

Within 12 days of their website relaunch, HiringBranch landed 4 qualified inbound leads from multi-million dollar prospects, plus 8 downloads on case studies (2 of which assisted demo requests).

Here’s how it happened…*

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🔗 The Company

🔗 The Challenge

🔗 The Strategy

🔗 The Results

The Company


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HiringBranch, an HR tech SaaS (previously LearningBranch), had recently pivoted their core product from a training solution to a hiring solution.

The pivot was a big hit with their existing customer base: customers were doubling and tripling down on engagement inside the product. However, bringing in new inbound customers wasn’t going so well.

The Challenge


<aside> ⭐ “Our product replaces an old way of hiring with a better, automated way. I was selling it easily in 1:1 meetings, but our website was falling flat. We knew we were onto something big, but we needed to figure out how to package our product on the website.”

—Stephane Rivard, HiringBranch CEO

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Stephane Rivard, HiringBranch CEO

Stephane Rivard, HiringBranch CEO

Beth Thouin, FTF’s Head of Success & Growth Advisor

Beth Thouin, FTF’s Head of Success & Growth Advisor

Despite having invested $8,000 on a new website — and driving significant traffic to that new site for a year — HiringBranch hadn’t seen a single website visitor convert to a lead.

So they reached out to Beth Thouin, Forget The Funnel’s Head of Success & Growth Advisor, for help.

The Strategy


Every growth initiative our team leads begins with customer research. This research informs literally everything needed to define new positioning and messaging that will resonate.

We ran 30-minute interviews with HiringBranch’s best customers to understand:

Plus, we complimented customer interviews with thorough competitive research.

What we learned (← click the arrows to expand)